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NOTES / DISPATCHES

This is where we document what most brands miss. Real-world strategy. Sharp observations. No fluff, no funnels—just practical notes from the frontlines of consumer behavior, culture, and communication.

NOTES / DISPATCHES
2025 NOTES / DISPATCHES
✦ July

AI Browser Market Intelligence - 07/15/2025

Why We're Tracking This As an agency, we've built our reputation on transparency. Not the performative
15 Jul
2025 NOTES / DISPATCHES
✦ July

AI Referral Traffic Intelligence in North America - 07/14/2025

We believe in optimizing for the retrieval layer. But we got curious about who's actually sending the most
14 Jul
2025 NOTES / DISPATCHES
✦ July

The AI Browser Shift is Here: Why Hawaii Businesses Have a Unique Advantage

I'm sitting in my home office, staring out the window, watching the clouds bring the rain over from
11 Jul
2025 NOTES / DISPATCHES
✦ July

The Retrieval Layer Strategy: One Optimization Approach for All AI Interfaces

Why Smart Organizations Are Shifting from SEO to Retrieval Layer Optimization How AI Changed Search Forever It has been a
06 Jul
2025 NOTES / DISPATCHES
✦ July

🇨🇦 Happy Canada Day from the middle of the Pacific.

From 2008 to 2014, I spent a lot of time in Canada. I even lived in Toronto on a work
01 Jul
2025 NOTES / DISPATCHES
✦ June

The Summer of Fewer Mustangs: What's Really Happening to Hawai'i Tourism (Mid-2025)

I was driving to town the other day and noticed something. It wasn't the bright yellow blossoms of
24 Jun
2025 NOTES / DISPATCHES
✦ June

What Is Answer Engine Optimization? No One Really Knows.

Preface In 1990 we used to skateboard behind an AM/PM on the corner of Goldenwest and Heil in Huntington
22 Jun
2025 NOTES / DISPATCHES
✦ June

The Trust Factory: How a Snowboarder's Frustration Sparked the World's Largest Psychological Commerce Experiment

And what brands can learn from Shopify's approach to manufacturing digital intimacy In 2004, I spent my days
19 Jun
2025 NOTES / DISPATCHES
✦ June

The Summer When AI Learned to Feel: What's Really Driving Social Media in 2025

Fair warning: this is a long read. But some patterns are worth examining slowly, the way they actually develop in
17 Jun
2025 NOTES / DISPATCHES
✦ June

The Authenticity Advantage: What Social Media's New Favorite Word Really Reveals

Fair warning: this is a long read. But some patterns are worth examining slowly, the way they actually develop in
11 Jun
2025 NOTES / DISPATCHES
✦ June

There's a Difference Between Agencies That Talk About Hawaii Markets and Agencies That Understand There Are 8 Main Hawaiian Islands

Hawaii is 2,397 miles from Los Angeles. That's farther than New York to Denver, though most people
06 Jun
2025 NOTES / DISPATCHES
✦ June

Mango Sticky Rice Smoothie Slay Era Strikes… Come on, who are we kidding? This was some damn good marketing.

This is a Note — quick field observations, no fluff
05 Jun
2025 NOTES / DISPATCHES
✦ June

The Mainland Mirage: Why Most Hawaii Brands Kill Their Own Authenticity

Most Hawaii businesses think they need to become someone else to succeed on the mainland. They're wrong. We
04 Jun
2025 NOTES / DISPATCHES
✦ May

When Your Customers Have Money But Your Competitors Don’t: The Anti-Payday Strategy

A kitschy leisure apparel company once had it made. Their core audience? Seniors with steady income from Social Security and
31 May
2025 NOTES / DISPATCHES
✦ May

Campaign Timing Strategy: The Payday Approach 80% of Brands Miss

boohooMAN didn’t change their product. Didn’t touch their branding. Just timed their ads better. Result: 80% ROAS improvement.
30 May
2025 NOTES / DISPATCHES
✦ May

Your Marketing Still Talks to Appetites That Don't Exist

Most brands are still shouting at appetites that aren't there. Selling indulgence to a generation that's
29 May
2025 NOTES / DISPATCHES
✦ May

Your Brewery Isn't Failing — The Market Is Changing. Here's How to Adapt

The numbers don’t lie, but they don’t tell the whole story either. Yes, beer volumes are down. Yes,
28 May
2025 NOTES / DISPATCHES
✦ May

Your SEO Strategy Is Missing 80% of Where People Actually Search

In Summary: Why SEO Isn’t Working Like It Used To * Traditional SEO focuses on Google rankings—but discovery has
27 May
2025 NOTES / DISPATCHES
✦ May

Google Doesn't Just Rank Anymore - It Quotes. Here's How to Get Cited

Today’s search engines don’t just rank. They quote. And trust is earned line by line. That’s why
26 May
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